Terms & Conditions

Virtual events

When agreement has been made to accept our virtual event quotations (either verbally or written) you enter into a contractual agreement with Fun WeHost Ltd. Terms and Conditions below:

1. Quotations

1. For events after 11 pm (UK time zone), an extra charge of £5/$6 USD will be applied to each guest charge. This will be arranged before the event.

 

1.1 Events that carry over into this late hours time zone will be charged pro-rata by the amount of time going past 11 pm (UK Time)

 

2. Once you agree to a written or verbal quotation, this is considered “acceptance” of our terms and conditions and an invoice will be drawn up and emailed to your chosen email address. This is a contractual agreement between you the “event organiser” and WeHost Ltd.

2. Invoices & payments

Once you receive your invoice, it contains all of your event details, your order breakdown and the payment details you require. It is up to the “event organiser” to check all of the details on the invoice and inform us straight away of any mistakes or changes in the event details. A change in agreed event details (date, location, times, number of tables ordered etc.) can result in a change of the invoice amount.

 

DEPOSIT: If you wish to pencil in any event date without formal confirmation a deposit can be arranged. Until your deposit is paid, WeHost reserve the right to confirm another event booking on your event date, which may result in us not being able to cater for your event.

 

REMAINING BALANCE: The full remaining balance (once the deposit has been paid), unless agreed in writing, must be paid before the event date. If paying by Bank Transfer you must send this 7 working days before your event date to give this time to clear in our account. Without cleared full payment of balance WeHost reserve the right to not operate your event.

 

2.1 Any variation to the Services stated must be agreed upon in writing.

 

2.2 The Client will be invoiced for the Services plus any Other Services agreed on the Booking Confirmation. The Client shall settle this invoice by the due date stated unless otherwise agreed in writing.

 

2.3 Interest may be charged on all late payments at a rate of 8% per annum above the Bank Of England base rate. Reasonable expenses incurred in obtaining payment from The Client where any payment due is late may also be charged.

3. Cancellations

All cancellations must be put into writing and emailed to hello@wehostglobal.com.

 

In the event that the Client cancels an event they will be liable to pay cancellation charges as follows:

 

i) Cancellation over 30 days prior to the Event Date: No Fee
ii) Cancellation made 20-29 days prior to the Event Date: 25% of Total Invoice
iii) Cancellation made 10-19 days prior to the Event Date: 50% of Total Invoice
iv) Cancellation made less than 9 days prior to the Event Date: 100% of Total Invoice
v) All deposit payments are non-refundable. 

4. Refunds

If you are eligible for a refund you will need to supply your account name, sort code & account number to return this to. 

4.1. If The Clients internet connection provided is unable to accommodate the Acts and the Act(s) is/are unable to perform for this reason The Client will be liable for cancellation charges as outlined above. The Client’s internet needs to be able to withstand a Zoom call, we can trial this if needed before the event. 

4.2. The Client agrees that if any croupier is threatened or abused verbally by anyone present at the event then the croupier will be entitled to refuse to work, without penalty. All Fees will remain payable by The Client .

4.3. Any changes to the casino playing time schedule will be subject to these Terms and Conditions.

4.4. In the event that any Croupier is unable to complete the full casino hire time due to a delay in the start of the hire time schedule, where such delay is no fault of the Croupier, the Client shall remain liable to pay the full Fee due.

4.5. Should the Croupiers be required by the Client to extend the length of the hire time, a further fee may be charged as agreed between the parties.

4.6. Croupiers are not obligated to finish any hire time that has started late due to the Clients actions or to extend the length of any performance.

5. Complaints

If you are unhappy with any part of your event, you must raise your issue with the event manager on the night via WhatsApp/Message to give us a chance to rectify your issue. If your issue cannot be resolved you must put your complaint in writing to hello@wehostglobal.com.

 

5.1. These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

6. COVID-19

If your event is impacted by Coronavirus, in terms of croupiers not being able to perform virtually due to illness, you are entitled to transfer your dates to an alternative date free of charge. With the virtual environment, this is not likely as the croupiers can deliver the casino events remotely. 

Live events

When an agreement has been made to accept our event quotations (either verbally or written) you enter into a contractual agreement with WeHost Ltd. Terms and Conditions below:

1. Quotations

1.1. Verbal or written quotations are subject to change at any time depending on driving times and length of time members of staff have to be on site to set-up and pack-down.

 

1.2. Once you agree to a written or verbal quotation, this is considered “acceptance” of our terms and conditions and an invoice will be drawn up and emailed to your chosen email address. This is a contractual agreement between you the “event organiser” and WeHost Ltd.

2. Invoices & payments

Once you receive your invoice, it contains all of your event details, your order breakdown and the payment details you require. It is up to the “event organiser” to check all of the details on the invoice and inform us straight away of any mistakes or changes in the event details. A change in agreed event details (date, location, times, number of tables ordered etc.) can result in a change of the invoice amount.

 

DEPOSIT: The invoice contains your payment breakdown. £100 deposit is required to confirm your event booking. Once this is paid you are confirmed in our event calendar and no other booking can replace your event booking. Until your deposit is paid WeHost reserve the right to confirm another event booking on your event date, which may result in us not being able to cater for your event.

 

REMAINING BALANCE: The full remaining balance (once the deposit has been paid) must be paid on or before the event date. If paying by cheque or Bank Transfer you must send this 7 working days before your event date to give this time to clear in our account. If paying by cash on the night, this must be given to the Manager of the Event upon arrival before any set-up or Casino games have commenced. Without cleared full payment of balance WeHost reserve the right to not operate your event.

 

2.1. Any variation to the Services stated must be agreed upon in writing.

 

2.2. The Client will be invoiced for the Services plus any Other Services agreed on the Booking Confirmation. The Client shall settle this invoice by the due date stated unless otherwise agreed in writing.

 

2.3. Interest may be charged on all late payments at a rate of 8% per annum above the Bank Of England base rate. Reasonable expenses incurred in obtaining payment from The Client where any payment due is late may also be charged.

3. Cancellations

All cancellations must be put into writing and emailed to hello@wehostglobal.com.

 

In the event that the Client cancels an event they will be liable to pay cancellation charges as follows:

 

i) Cancellation over 60 days prior to the Event Date: No Fee
ii) Cancellation made 30-59 days prior to the Event Date: 25% of Total Invoice
iii) Cancellation made 15-29 days prior to the Event Date: 50% of Total Invoice
iv) Cancellation made less than 15 days prior to the Event Date: 100% of Total Invoice
v) All deposit payments are non-refundable. 

4. Refunds

If you are eligible for a refund you will need to supply your account name, sort code & account number to return this to. 

4.1. If the venue provided by The Client  is unable to accommodate the Acts(s) and the Act(s) is/are unable to perform for this reason The Client will be liable for cancellation charges as outlined above.

4.2. The Client shall provide a suitable performance area for the Casino Tables and ensure there is an adequate power supply which meets industry standards if electrical equipment is to be used as part of the performance.

4.3. The Client agrees that if any croupier is threatened, abused verbally or physically by anyone present at the event then the croupier will be entitled to refuse to work, without penalty. All Fees will remain payable by The Client .

4.4. Any changes to the casino playing time schedule will be subject to these Terms and Conditions.

4.5. In the event that any Croupier is unable to complete the full casino hire time due to a delay in the start of the hire time schedule, where such delay is no fault of the Croupier, the Client shall remain liable to pay the full Fee due.

4.6. Should the Croupiers be required by the Client to extend the length of the hire time, a further fee may be charged as agreed between the parties.

4.7. Croupiers are not obligated to finish any hire time that has started late due to the Clients actions or to extend the length of any performance.

5. Complaints

If you are unhappy with any part of your WeHost event you must raise your issue with the event manager on the night to give us a chance to rectify your issue. If your issue cannot be resolved you must put your complaint in writing to hello@wehostglobal.com.

 

5.1. These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

6. COVID-19

Full flexibility in moving your date booked to any other date in the event of postponement due to coronavirus.


If your event has to be cancelled due to coronavirus and no new date is required then full refund of deposit and event fees will be provided.